Technical Project Manager

Are you passionate about driving technical projects and working with enterprise clients in a fast-moving SaaS environment? Join our team as a Technical Project Manager and help shape the future of customer experience.

About Us

We are the Join CX team, a part of InterMail, and creators of Join – our powerful SaaS platform that helps companies manage customer data, loyalty programs, marketing automation, and personalized communications.  

The Role

We are looking for a skilled Technical Project Manager to lead the migration of our enterprise customers from legacy systems to the new Join platform. You will be the primary point of contact for our clients, working closely with developers, designers, and stakeholders to ensure a smooth and successful transition. Once the migration phase is complete, you will continue to manage relationships with both existing enterprise clients and new customers, playing a key role in onboarding, ongoing support, and contributing to the continuous development and improvement of the Join platform. 

This is a full-time, on-site position based in our Copenhagen office. 

Key Responsibilities

• Act as the primary contact for enterprise clients, overseeing all their technical needs and projects — including leading the full migration from legacy systems to the Join platform
• Collaborate with product, development, and customer success teams to ensure technical readiness
• Create project plans, manage timelines, and communicate effectively with stakeholders
• Translate client needs into clear technical requirements 

What We’re Looking For 

• Proven experience in technical project management, ideally within SaaS, tech, or software development environments 
• Understanding of development workflows and technical architecture, particularly in the .NET ecosystem 
• Ability to communicate confidently with both technical and non-technical stakeholders 
• Highly organized, structured, and proactive in your approach 
• Background as a developer is a plus, but not a requirement 
• Fluent in Danish or Swedish (English also required) 

What We Offer 

• A close-knit, collaborative team where your ideas and contributions truly matter 
• Flexible work-life balance 
• The chance to take on real responsibility and help shape a modern SaaS product from the inside 
• Hands-on work with leading enterprise brands across the Nordics 
• Daily collaboration with experienced developers, product specialists, and client-facing teams 

About Join CX
Join CX is InterMail’s newest SaaS platform, dedicated to loyalty and customer experience. We help brands create relationships that last through smarter engagement, better data, and more rewarding customer journeys. Backed by InterMail’s long track record in communication and marketing tech, we’re building a platform for the future of CX and loyalty.